Teaming Up Tableau with Digital Agents
Even in a world where data is everything, we still have a long way to go. The UK Business Data […]
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Hiring a Digital Workforce: Which Agent Should I Employ?
More and more companies are turning to AI-driven solutions to enhance operations, streamline workflows, and improve customer experiences, with 78%
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How Tableau by Salesforce Uses AI: Tableau Plus – Trusted Insights with AI
As businesses navigate an increasingly data-driven world, the need for fast, reliable, and intelligent analytics has never been greater. Salesforce’s
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Understanding the Salesforce Partner Tiers: What Do They Mean and Why Do They Matter?
If you’re familiar with traditional tiering models like Bronze, Silver, Gold, and Platinum, you may find Salesforce’s partner tier system
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Don’t Sleep on Einstein!
Is Agentforce making Einstein redundant? How do these two Salesforce features compare? Read on to learn the ways in which
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Salesforce AI for Energy and Utilities
In the increasingly competitive Energy and Utilities sector, companies face the dual challenge of reducing operational costs while enhancing customer
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How is Slack Using AI?
‘Turning Agents into Teammates with Agentforce’ First of all: What is Slack? If you’re not familiar with the technology, Slack
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“If Agentforce Is So Easy to Use, Then Why Do I Need a Partner?”
“If setting up an AI agent with Agentforce is as simple as Salesforce advertises – why don’t we just handle
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Salesforce’s Vision for FY26: Transforming Industries with AI Agents, working with Agents!
Salesforce remains a dominant force in the CRM and enterprise software industry as it enters its new financial year. Known
We Are a Salesforce Summit Partner: What It Means and How We Got Here
At Performa IT, we are proud that we have achieved the prestigious status of a Salesforce Summit Partner. This recognition places
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Unlocking the Power of Salesforce AI in Travel and Hospitality
The travel and hospitality industries are constantly evolving, driven by customer expectations for seamless experiences and personalised service. Salesforce AI,
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Performa IT: Leading the Agentforce charge!
By now you may have heard of Agentforce, maybe you even had the chance to chat with us at our
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Salesforce AI for Transport and Logistics: Revolutionising Operations and Enhancing Efficiency
The transport and logistics industries are at the forefront of adopting innovative technologies to meet the ever-growing demands of a
Using AI Without Sacrificing Trust
How Salesforce is alleviating the fears of consumers in the rise of AI As a marketer, I have been grappling
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What is Salesforce Foundations?
Salesforce Foundations is a free upgrade for all Salesforce customers, designed to unify the essential elements of the platform and
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Leveraging Salesforce in Higher Education: Cutting Costs and Enhancing Experiences
In today’s competitive higher education landscape, universities are continually seeking ways to optimise operations, reduce costs, and improve experiences for
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How MuleSoft Works
An Introduction to the technical architecture behind Mulesoft MuleSoft is a hot topic in the CRM world, and for good
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Optimising LWC Development Workflow using Salesforce Plugins
Enhancing the workflow for Lightning Web Components (LWC) in Salesforce is crucial for efficient and high-quality application development. Two essential
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