What is Salesforce Service Cloud?
Inboxes inundated with support cases; forgotten post-it notes highlighting priority tasks; and customers with missing orders being emailed asking for […]
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What is Salesforce Sales Cloud?
Sales Cloud was the pioneering service launched by Salesforce. Chances are, if an organisation uses Salesforce, they began their journey
What is Salesforce Sales Cloud? Read More »
AI in the Field:
Using Artificial Intelligence to assist field agents on site. For any business with field service agents, sending specialists out to
“So, what does Mulesoft actually do?”
An introduction to the MuleSoft Anypoint Platform and its key benefits One of the most Googled questions of late relating
“So, what does Mulesoft actually do?” Read More »
DPD Ireland achieve holistic customer view with Performa IT
DPD Ireland Statistics Value added by Performa IT DPD Ireland’s Background with Salesforce DPD Ireland’s implementation journey with Salesforce began
DPD Ireland achieve holistic customer view with Performa IT Read More »
Get your Salesforce Cloud Back-ups handled!
From £2.25 per user per month As an organisation powered by Salesforce you mean business. Your business is serving your
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Providence accelerates growth with Salesforce by Performa IT
Providence Statistics Value added by Performa IT Background Providence is a small organisation of highly skilled specialists offering training, consultancy,
Providence accelerates growth with Salesforce by Performa IT Read More »
DPD UK make Call Centre savings 500% more than expected with Performa IT
DPD UK Call Centre Solution Statistics Value added to DPD UK’s Call Centre platform by Performa IT DPD UK’s Call
DPD UK make Call Centre savings 500% more than expected with Performa IT Read More »
Preparing Your Business for Christmas
Whether your team experiences some downtime or an end of year rush, Salesforce might be the tool you need to
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The Lowdown on Salesforce Service GPT
AI (Artificial Intelligence) is the phrase on everyone’s lips and minds in the software universe. And, of course, Salesforce is
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6 ways your Salesforce System could be helping you with compliance
The world’s leading CRM offers several features and functionalities to support compliance with various regulations and standards. Here’s how Salesforce
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Is my organisation ready for Salesforce?
There is no denying the benefits of an all-encompassing Customer Relationship Management system – from soaring profits to satisfied employees,
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The Accidental Admin
What to do if you find yourself unwittingly nominated as your organisation’s resident Salesforce guru… Salesforce Admin’s are all too
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The secret to making Salesforce work for you.
Salesforce is a powerful tool that can help businesses of all sizes to optimise their sales, marketing, and customer service
The secret to making Salesforce work for you. Read More »
Adopting Salesforce: A breakdown of the advantages for the CTO
As a technology leader, you want to stay informed about the latest developments in IT and the best options for
Adopting Salesforce: A breakdown of the advantages for the CTO Read More »
How Salesforce can support companies in the Energy industry
Salesforce can provide numerous benefits to businesses in the energy and utilities sector by leveraging its robust suite of cloud-based
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5 things you need when starting off with Salesforce
So you’ve made the exciting decision to invest in the world’s leading CRM. The question is –how do you make
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Why should I attend Salesforce World Tour?
Salesforce World Tour is an annual event organised by the leading customer relationship management (CRM) platform. This year, World Tour
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